Ask the Expert
posted on March 19, 2013
A: Sports medicine is an ideal place for shared medical appointments. Ideal opportunities include shared medical appointments geared to specific injuries or conditions, management of chronic conditions, and arthritis management. SMAs are a way to achieve multiple organizational goals: improve care, improve patient satisfaction with care, improve work satisfaction for providers and staff and (not least of all) improve the organizations bottom line. Sports medicine and musculoskeletal care practices and clinics provide an opportune place to set, and achieve, these goals.
posted on March 01, 2013
In our past two posts in this series, I talked about provider-to-provider communication and provider-to-patient communication. In my experience, the support, education, and sharing in an SMA, promotes patient confidence in making health care decisions. It empowers patients to make their voices heard and to take control of their health.
posted on February 25, 2013
One of the essential keys to success for your SMA is effective marketing. For marketing to be successful it must effectively promote the program to patients through a saturation of materials detailing the program, highlighting the benefits, and making patients feel as if they are part of a special group. Some facilities focus on primarily pulling patients in by offering SMAs as an option for return appointments, while others prefer to push information and knowledge out to patients thereby creating a service demand.
posted on February 18, 2013
Medical decision-making is never easy. It is never devoid of emotion and completely rational. And it is rarely done in a silo. Lately, there has been a push for shared decision-making among doctors, patients, and families. Shared medical appointments and shared decision making go together like peanut butter and jelly. Milk and cookies. Or, since we are in healthcare, like peas and carrots.
posted on February 06, 2013
As we discussed in our previous post, shared medical appointments (SMAs) improve communication between providers. With SMAs, the care team members all know what is agreed upon for follow-up. This helps the team communicate better with one another, but also translates into a tangible value for the patient.
posted on February 04, 2013
In the course of participating in numerous SMAs, I have been surprised by the powerful positive impact this model has on communication among team members. Our team supports and learns from one another at each encounter. The experience working along side the other members of the team, instead of in sequence enhances me as a provider.
posted on January 21, 2013
One of the ways to help your patients with goal setting is to help them set SMART goals. During the SMA, you and the behaviorist can help the patient create a clear vision of their ultimate goal. Then, create a clear plan to achieve the ultimate goal.
posted on January 14, 2013
UC San Diego Health System, one of the nation’s premier academic medical institutions, looked to adopt shared medical appointments (SMAs) to improve the time patients spend with physicians and patient involvement in their care. Experts steered UCSD to Cambria Health...
posted on January 07, 2013
The key ingredient to a successful SMA is to have adequate census. When you do not have enough patients in the group, it's kind of like showing up to a party with not enough guests. It's long, boring and most cannot wait to leave. And, it also does not make financial sense.